Our Reviews

Rated 4.5/5 based on reviews from all travellers.
"Excellent romantic hotel. Close to the city center with easily acessible parking."
4.5
Excellent
TrustYou

Good to know

Professional service
Friendly service
Great reception
Good management


Excellent Business HotelTop 1% in city Excellent Romantic HotelTop 1% in city

Location
94/100
922 reviews
"Great location" Parking is good and affordable.Near the city centre and great nearby nightlife.Accessibility by car can be a challenge.

Service
92/100
2161 reviews
"Fantastic service" High quality, professional service from wait staff, reception, and management.Recreation staff is ok.Room service is perfect.Smooth booking process.

Room
81/100
1954 reviews
"Great room" Bathrooms aren't perfect, but okay size and clean enough.Reasonably new rooms, but A/C, furniture and TV's are substandard.Badly maintained rooms with poor minibars and kitchenettes.Shower can be a problem.

Breakfast
73/100
681 reviews
"Tasty breakfast"

WiFi
63/100
71 reviews
"Regular internet service" Wifi quality could be improved.

Wellness
37/100
13 reviews
"Wellness & sports facilities could be improved" Good fitness area.

verified-reviews
4/5Clean, quality hotel, friendly staff.
Reviewed on 15th November 2019
We experience one problem, getting a drink and ordering food at the bar. The barman was working flat out on his own serving and answering the bar phone. More help was needed at this busy time. We ate in the bar, Cod and Chips. It was excellent, crispy batter, excellent chips. Let down by bar service. Not the barmans fault.

4/5Enjoyed our stay.....just
Reviewed on 13th November 2019
Very comfortable and enjoyed our stay......but, You really should warn guests about the Priory bell which chimes loudly all night. Every hour I was woken by the dongs of the bell.....maddening. My wife and I returned from the theatre and thought we'd have a nightcap. I stood at the bar for seven minutes waiting and waiting for someone to serve me. There was one guy on his own serving several people....very poor service. As previously mentioned

5/5Guest Comment Card
Reviewed on 12th November 2019
Very friendly staff. Nice clean room, spacious and dog friendly.

5/5Guest Comment Card
Reviewed on 12th November 2019
Very satisfactory well run hotel. Would stay again.

5/5Guest Comment Card
Reviewed on 12th November 2019
A thoroughly enjoyable stay. Friendly staff, excellent food and cleanliness throughout. Thank you.

5/5Guest Comment Card
Reviewed on 12th November 2019
Room was already far too warm on arrival - wasteful.

5/5Guest Comment Card
Reviewed on 12th November 2019
A quiet relaxing stay

5/5Guest Comment Card
Reviewed on 12th November 2019
Overall excellent staff

5/5Guest Comment Card
Reviewed on 12th November 2019
At least 2 sleepless nights due to very late music from dance event. This has happened in previous years and is annoying. Staff welcoming "service" very pleasant to deal with.

4/5Guest Comment Card
Reviewed on 12th November 2019
Was nice to be greeted on arrival with tea and coffee and biscuits. Thank you so much. Was well catered for as a vegetarian and loved nut roast. Thank you so much! bathroom was great but not much room in bedroom. Also TV signal went off on Thursday

5/5Guest Comment Card
Reviewed on 12th November 2019
A relaxing mini break in beautiful surroundings. Four days of strenuous walks to off-set the calories.

Read more reviews

LATEST OFFERS

Winter Sale

Winter Sale

From £54 per night
More...
Super Saver Dinner & Breakfast

Super Saver Dinner & Breakfast

From £55 per person
More...
Winter Wedding Offer

Winter Wedding Offer

£2750 for 40 guests
More...