Our Reviews

Rated 4.5/5 based on reviews from all travellers.
"Excellent romantic hotel. Close to the city center with easily acessible parking."
4.5
Excellent
TrustYou

Good to know

Near city centre
Average parking
Good restaurants & bars in the area
Affordable parking


Excellent Business HotelTop 1% in city Excellent Romantic HotelTop 1% in city

Service
95/100
1590 reviews
"Fantastic service" Great service at reception, bar, and housekeeping.Room service is perfect.Smooth booking process.

Location
93/100
675 reviews
"Great location" So-so car access and parking.Central location with great sightseeing, dining out and shopping.Affordable parking.

Breakfast
80/100
495 reviews
"Tasty breakfast"

Room
77/100
1454 reviews
"Great room" Mediocre sized, poorly cleaned bathrooms.Relatively new rooms, with acceptable TV's, but poor furniture and A/C.Shower can be a problem.Complaints about minibars and kitchenettes.

WiFi
72/100
60 reviews
"Good internet service" Wifi quality could be improved.

Wellness Area
38/100
6 reviews
"Wellness & sports facilities could be improved"

verified-reviews
5/5Guest Comment Card
Reviewed on 10th August 2018
Clean hotel and very welcoming. Friendly staff

5/5Guest Comment Card
Reviewed on 10th August 2018
Everything about the hotel was extremely good. all of the staff were professional. our room was clean to a very high standard. Food delicious Thank you

5/5Guest Comment Card
Reviewed on 10th August 2018
Friendly and helpful staff, Hotel has a pleasant ambience. Double room exceptionally clean. Excellent food at good prices. enjoyed superb buffet breakfast. Would love to return.

4/5Guest Comment Card
Reviewed on 10th August 2018
The location of the Abbey hotel is perfect for exploring the lovely town of great Malvern. The staff are excellent and our room was lovely. Overall a great weekend

5/5Guest Comment Card
Reviewed on 10th August 2018
Excellent very friendly helpful staff Parking rather far from the entrance pity that there is no way into hotel at rear.

4/5Guest Comment Card
Reviewed on 10th August 2018
A well located hotel for our visit walking the local hills and visiting local English heritage and national trust sites. A good 1/2 way point between falmonth(cornwall) and whitley bay for us to meet

5/5Guest Comment Card
Reviewed on 10th August 2018
Enjoyed hotel, Great location. Staff excellent, Food average Will book and recommend

5/5Guest Comment Card
Reviewed on 10th August 2018
I stay at the Abbey 5/6 times a year through work and always enjoy my stay. Friendly staff and always spotlessly clean Thank you

5/5Guest Comment Card
Reviewed on 10th August 2018
Lovely hotel- comfortable bed. Helpful and pleasant staff. Thank you for a lovely stay

5/5Guest Comment Card
Reviewed on 10th August 2018
Pleasant location, Room very comfortable. Nice restaurant, good food. Friendly atmosphere, staff very attentive

5/5Guest Comment Card
Reviewed on 10th August 2018
Only downside in room- in this extremely hot weather in spite of 2x fans......Very uncomfortable. Would suggest thinner duvets

5/5Guest Comment Card
Reviewed on 10th August 2018
Second visit to the Abbey. this time celebrating our ruby wedding anniversary. Superb club room, welcome gift, excellent dining room and extremely helpful, attentive staff helped to make this such a memorable few days. Thank you

5/5Guest Comment Card
Reviewed on 10th August 2018
Excellent room and very safe bathroom as needing wet room for disability

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